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DALYA New Arrivals | In Continuation

NEW ARRIVALS | IN CONTINUATION

CONTINUING FROM FERAL POISE 25, THE NEW ARRIVALS FURTHER EXPLORE DALYA’S EVOLVING APPROACH TO CRAFT AND CONSTRUCTION.

Discover the collection
DALYA new arrivals — hand-finished garments
DALYA new arrivals — embellished tailoring

THE COLLECTION CARRIES FORWARD THE HAND EMBROIDERY AND EMBELLISHMENT TECHNIQUES DEVELOPED IN FERAL POISE 25, CONTINUING TO EXPLORE THEIR APPLICATION ACROSS NEW SILHOUETTES AND DETAILS. EACH PIECE IS CAREFULLY EMBROIDERED, EMBELLISHED, AND FINISHED BY HAND, ALLOWING THE PROCESS ITSELF TO REMAIN VISIBLE WITHIN THE GARMENT.

DALYA new arrivals — garment details
DALYA new arrivals — construction and silhouette

THIS SEASON ALSO MOVES FURTHER INTO TAILORING, INTRODUCING A MORE PRECISE APPROACH TO CONSTRUCTION AND FINISHING. SHARP SEAM LINES, BOUND EDGES, AND CONSIDERED TREATMENTS OF SEMI-FINISHED COMPONENTS ARE DEVELOPED THROUGHOUT THE COLLECTION, BRINGING GREATER DEFINITION AND PRECISION TO EACH PIECE.

DALYA embroidered silhouette
DALYA hand-finished dress
DALYA embellished top and tailoring
DALYA new arrivals — styled silhouette

THESE NEW ARRIVALS ARE NOT A DEPARTURE FROM FERAL POISE 25, BUT A CONTINUATION OF ITS TECHNIQUES AND IDEAS, FURTHER DEVELOPED THROUGH HANDWORK, TAILORING, AND A MORE EXACTING APPROACH TO FINISHING.

DALYA new arrivals — finishing details
Shop new arrivals
SHIPPING & RETURNS FAQ

1. SHIPPING & DELIVERY

1.1 ORDER PROCESSING TIME

  • IN-STOCK ORDERS:
    • DOMESTIC (VIETNAM): PROCESSED WITHIN 1–2 BUSINESS DAYS BEFORE SHIPPING.
    • INTERNATIONAL: PROCESSED WITHIN 2–3 BUSINESS DAYS BEFORE SHIPPING.
  • MADE-TO-ORDER ORDERS:
    • DOMESTIC AND INTERNATIONAL: 12–15 BUSINESS DAYS INCLUDING PRODUCTION, PREPARATION, AND QUALITY CHECKS BEFORE SHIPPING.

1.2 DELIVERY TIME

  • STANDARD SHIPPING: 7–14 BUSINESS DAYS AFTER SHIPMENT. TOTAL DELIVERY TIME FROM ORDER PLACEMENT TO RECEIPT IS APPROXIMATELY 17–21 BUSINESS DAYS FOR INTERNATIONAL IN-STOCK ORDERS.
  • EXPRESS SHIPPING: 5–7 BUSINESS DAYS AFTER SHIPMENT.

1.3 SHIPPING FEES

  • DOMESTIC (VIETNAM):
    • STANDARD FEE: 50,000VND
    • FREE SHIPPING:
    • WITHIN HO CHI MINH CITY
    • ORDERS ≥ 9,000,000VND
  • INTERNATIONAL:
    • STANDARD: 35USD
    • EXPRESS: 70USD
    • FREE STANDARD SHIPPING FOR ORDERS ≥ 1,000USD (APPLICABLE TO ONLINE ORDERS ONLY).

1.4 IMPORT TAXES & CUSTOMS

  • SHIPPING FEES DO NOT INCLUDE IMPORT TAXES OR CUSTOMS DUTIES.
  • INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR ANY APPLICABLE FEES UPON DELIVERY.

1.5 TRACKING & DELIVERY INSTRUCTIONS

  • AFTER SHIPMENT, YOU WILL RECEIVE A TRACKING NUMBER VIA EMAIL TO MONITOR YOUR ORDER.
  • YOU MAY REQUEST A SIGNATURE UPON DELIVERY TO ENSURE THE PACKAGE REACHES YOU SAFELY. DALYA STUDIOS IS NOT RESPONSIBLE FOR PACKAGES LEFT IN UNSECURED LOCATIONS OR LOST IF A SIGNATURE IS NOT REQUESTED.
  • SPECIAL DELIVERY INSTRUCTIONS (GATE CODES, SPECIFIC DROP-OFF LOCATIONS, ETC.) SHOULD BE COORDINATED DIRECTLY WITH THE SHIPPING CARRIER.

2. RETURNS & REFUNDS

2.1 RETURN ELIGIBILITY

  • WE ACCEPT RETURNS FOR FULL-PRICED ITEMS WITHIN 14 DAYS OF DELIVERY.
  • ITEMS MUST BE UNUSED, IN ORIGINAL CONDITION, WITH TAGS AND PACKAGING INTACT.
  • SALE ITEMS, PROMOTIONAL ITEMS, JEWELRY, OR MADE-TO-ORDER ITEMS ARE NOT ELIGIBLE FOR RETURN.

2.2 RETURN PROCESS

  1. EMAIL INFO@DALYASTUDIOS.COM WITH YOUR ORDER NUMBER AND REASON FOR RETURN.
  2. DALYA STUDIOS WILL CONFIRM AND PROVIDE RETURN INSTRUCTIONS.
  3. CUSTOMERS ARE RESPONSIBLE FOR ALL RETURN SHIPPING COSTS (DOMESTIC AND INTERNATIONAL).
  4. ONCE THE RETURNED ITEM IS RECEIVED AND INSPECTED, WE WILL NOTIFY YOU OF THE RETURN STATUS AND REFUND APPROVAL OR DENIAL.

2.3 REFUNDS

  • APPROVED RETURNS WILL BE REFUNDED TO YOUR ORIGINAL PAYMENT METHOD WITHIN 3–5 BUSINESS DAYS (PROCESSING TIMES MAY VARY BY BANK).
  • ORIGINAL SHIPPING FEES ARE NON-REFUNDABLE.

2.4 SPECIAL CASES

  • FOR DEFECTIVE OR INCORRECTLY SHIPPED ITEMS, CUSTOMERS MUST PROVIDE PHOTOS OR VIDEOS AS PROOF.
  • FOR SIZING ISSUES, PLEASE PROVIDE PHOTOS AND MEASUREMENTS SO WE CAN REVIEW BEFORE ACCEPTING THE RETURN.
  • ORDER CANCELLATION: CAN ONLY BE REQUESTED WITHIN 24 HOURS OF PLACING THE ORDER. AFTER THIS WINDOW, ORDERS CANNOT BE CANCELED.
2. RETURNS & REFUNDS

2.1 RETURN ELIGIBILITY

  • WE ACCEPT RETURNS FOR FULL-PRICED ITEMS WITHIN 14 DAYS OF DELIVERY.
  • ITEMS MUST BE UNUSED, IN ORIGINAL CONDITION, WITH TAGS AND PACKAGING INTACT.
  • SALE ITEMS, PROMOTIONAL ITEMS, JEWELRY, OR MADE-TO-ORDER ITEMS ARE NOT ELIGIBLE FOR RETURN.

2.2 RETURN PROCESS

  1. EMAIL INFO@DALYASTUDIOS.COM WITH YOUR ORDER NUMBER AND REASON FOR RETURN.
  2. DALYA STUDIOS WILL CONFIRM AND PROVIDE RETURN INSTRUCTIONS.
  3. CUSTOMERS ARE RESPONSIBLE FOR ALL RETURN SHIPPING COSTS (DOMESTIC AND INTERNATIONAL).
  4. ONCE THE RETURNED ITEM IS RECEIVED AND INSPECTED, WE WILL NOTIFY YOU OF THE RETURN STATUS AND REFUND APPROVAL OR DENIAL.

2.3 REFUNDS

  • APPROVED RETURNS WILL BE REFUNDED TO YOUR ORIGINAL PAYMENT METHOD WITHIN 3–5 BUSINESS DAYS (PROCESSING TIMES MAY VARY BY BANK).
  • ORIGINAL SHIPPING FEES ARE NON-REFUNDABLE.

2.4 SPECIAL CASES

  • FOR DEFECTIVE OR INCORRECTLY SHIPPED ITEMS, CUSTOMERS MUST PROVIDE PHOTOS OR VIDEOS AS PROOF.
  • FOR SIZING ISSUES, PLEASE PROVIDE PHOTOS AND MEASUREMENTS SO WE CAN REVIEW BEFORE ACCEPTING THE RETURN.
  • ORDER CANCELLATION: CAN ONLY BE REQUESTED WITHIN 24 HOURS OF PLACING THE ORDER. AFTER THIS WINDOW, ORDERS CANNOT BE CANCELED.
6.TERMS & CONDITIONS

LAST UPDATED: SEPTEMBER 2026

1. GENERAL

THESE TERMS & CONDITIONS GOVERN ACCESS TO AND USE OF DALYASTUDIOS.COM (THE “WEBSITE”) AND THE PURCHASE OF PRODUCTS FROM DALYA STUDIOS.

BY ACCESSING THE WEBSITE OR PLACING AN ORDER, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD AND ACCEPTED THESE TERMS & CONDITIONS.

THESE TERMS & CONDITIONS SHOULD BE READ TOGETHER WITH THE SHIPPING & RETURNS POLICY, PRIVACY POLICY, AND OTHER POLICIES PUBLISHED ON THE WEBSITE.

2. PRODUCTS

PRODUCT IMAGES, COLOURS, MATERIALS, MEASUREMENTS AND DESCRIPTIONS ARE PRESENTED AS ACCURATELY AS REASONABLY POSSIBLE.

COLOURS MAY VARY SLIGHTLY DEPENDING ON SCREEN SETTINGS, LIGHTING AND PHOTOGRAPHIC REPRODUCTION. MEASUREMENTS MAY ALSO VARY SLIGHTLY DUE TO THE NATURE OF GARMENT PRODUCTION.

CERTAIN DALYA STUDIOS PIECES MAY INVOLVE SPECIALISED TREATMENTS, WASHING, FINISHING OR HAND-FINISHED PROCESSES. VARIATIONS IN COLOUR, TEXTURE OR FINISH RESULTING FROM THESE PROCESSES MAY OCCUR BETWEEN INDIVIDUAL PIECES AND ARE CONSIDERED PART OF THE CHARACTER OF THE PRODUCT.

PRODUCT AVAILABILITY MAY CHANGE WITHOUT PRIOR NOTICE.

3. PRICES & PAYMENT

PRICES ARE DISPLAYED IN THE APPLICABLE CURRENCY SHOWN ON THE WEBSITE OR AT CHECKOUT.

SHIPPING FEES, IMPORT DUTIES, CUSTOMS CHARGES AND OTHER LOCAL TAXES ARE NOT INCLUDED UNLESS EXPRESSLY STATED.

PAYMENT MUST BE COMPLETED IN FULL USING AN AVAILABLE PAYMENT METHOD BEFORE AN ORDER IS PROCESSED.

DALYA STUDIOS RESERVES THE RIGHT TO CORRECT PRICING OR TECHNICAL ERRORS AND, WHERE NECESSARY, CANCEL AN ORDER AFFECTED BY SUCH AN ERROR.

4. ORDERS

AN ORDER IS CONSIDERED CONFIRMED ONCE DALYA STUDIOS HAS ISSUED AN ORDER CONFIRMATION.

BEFORE COMPLETING A PURCHASE, CUSTOMERS ARE RESPONSIBLE FOR REVIEWING THE SELECTED PRODUCT, COLOUR, SIZE, QUANTITY, MEASUREMENTS, SHIPPING ADDRESS AND CONTACT INFORMATION.

ONCE AN ORDER HAS BEEN CONFIRMED, CHANGES MAY NOT BE POSSIBLE.

ORDER CANCELLATIONS MAY ONLY BE REQUESTED WITHIN 24 HOURS OF PLACING THE ORDER. AFTER THIS PERIOD, ORDERS CANNOT BE CANCELLED AS THEY MAY HAVE ENTERED PROCESSING OR PRODUCTION.

DALYA STUDIOS RESERVES THE RIGHT TO DECLINE OR CANCEL AN ORDER WHERE A PRODUCT IS UNAVAILABLE, PAYMENT HAS NOT BEEN COMPLETED, INFORMATION PROVIDED IS INACCURATE, OR A TECHNICAL OR PRICING ERROR HAS OCCURRED.

5. MADE-TO-ORDER

MADE-TO-ORDER PRODUCTS ARE PRODUCED SPECIFICALLY FOLLOWING THE PLACEMENT OF AN ORDER.

THE PROCESSING PERIOD FOR MADE-TO-ORDER PRODUCTS IS 12–15 BUSINESS DAYS, INCLUDING PRODUCTION, PREPARATION AND QUALITY CHECKS, BEFORE SHIPMENT.

DUE TO THEIR INDIVIDUAL PRODUCTION NATURE, MADE-TO-ORDER PRODUCTS ARE NOT ELIGIBLE FOR RETURN.

WHERE MEASUREMENTS OR OTHER SPECIFICATIONS ARE PROVIDED BY THE CUSTOMER, THE CUSTOMER IS RESPONSIBLE FOR ENSURING THAT ALL INFORMATION IS ACCURATE.

6. SHIPPING & DELIVERY

FOR IN-STOCK PRODUCTS:

VIETNAM: 1–2 BUSINESS DAYS BEFORE SHIPMENT

INTERNATIONAL: 2–3 BUSINESS DAYS BEFORE SHIPMENT

ESTIMATED DELIVERY FOLLOWING SHIPMENT:

STANDARD: 7–14 BUSINESS DAYS

EXPRESS: 5–7 BUSINESS DAYS

DELIVERY TIMES ARE ESTIMATES AND MAY BE AFFECTED BY CUSTOMS PROCEDURES, CARRIER DELAYS, PUBLIC HOLIDAYS OR CIRCUMSTANCES BEYOND THE REASONABLE CONTROL OF DALYA STUDIOS.

A TRACKING NUMBER WILL BE PROVIDED BY EMAIL ONCE AN ORDER HAS BEEN SHIPPED.

SPECIAL DELIVERY INSTRUCTIONS SHOULD BE ARRANGED DIRECTLY WITH THE SHIPPING CARRIER. WHERE AVAILABLE, CUSTOMERS MAY REQUEST A SIGNATURE UPON DELIVERY. DALYA STUDIOS IS NOT RESPONSIBLE FOR PACKAGES LEFT IN UNSECURED LOCATIONS OR LOST WHERE A SIGNATURE WAS NOT REQUESTED.

7. INTERNATIONAL ORDERS

INTERNATIONAL SHIPPING FEES DO NOT INCLUDE IMPORT TAXES, CUSTOMS DUTIES OR OTHER CHARGES IMPOSED BY THE DESTINATION COUNTRY.

INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR ALL APPLICABLE DUTIES, TAXES AND CUSTOMS CHARGES UPON DELIVERY.

CUSTOMERS ARE ALSO RESPONSIBLE FOR PROVIDING ANY INFORMATION REQUIRED BY THE RELEVANT CARRIER OR CUSTOMS AUTHORITIES.

8. RETURNS & REFUNDS

FULL-PRICED PRODUCTS MAY BE RETURNED WITHIN 14 DAYS OF DELIVERY, PROVIDED THAT THEY ARE UNUSED, IN THEIR ORIGINAL CONDITION, WITH ALL TAGS AND ORIGINAL PACKAGING INTACT.

SALE ITEMS, PROMOTIONAL ITEMS, JEWELLERY AND MADE-TO-ORDER PRODUCTS ARE NOT ELIGIBLE FOR RETURN.

TO REQUEST A RETURN, CUSTOMERS MUST CONTACT INFO@DALYASTUDIOS.COM WITH THEIR ORDER NUMBER AND REASON FOR RETURN BEFORE SENDING THE PRODUCT BACK.

ALL RETURN SHIPPING COSTS ARE THE RESPONSIBILITY OF THE CUSTOMER, BOTH DOMESTICALLY AND INTERNATIONALLY.

ONCE THE RETURNED PRODUCT HAS BEEN RECEIVED AND INSPECTED, DALYA STUDIOS WILL CONFIRM WHETHER THE RETURN HAS BEEN APPROVED.

APPROVED REFUNDS ARE ISSUED TO THE ORIGINAL PAYMENT METHOD WITHIN 3–5 BUSINESS DAYS. ORIGINAL SHIPPING FEES ARE NON-REFUNDABLE. PROCESSING TIMES MAY VARY DEPENDING ON THE BANK OR PAYMENT PROVIDER.

9. DEFECTIVE, INCORRECT OR SIZING ISSUES

IF A PRODUCT IS BELIEVED TO HAVE A MANUFACTURING DEFECT OR AN INCORRECT ITEM HAS BEEN RECEIVED, CUSTOMERS MUST PROVIDE PHOTOGRAPHS OR VIDEO FOR REVIEW.

FOR SIZING CONCERNS, PHOTOGRAPHS OF THE PRODUCT TOGETHER WITH RELEVANT BODY MEASUREMENTS MAY BE REQUESTED BEFORE A RETURN IS ACCEPTED.

DALYA STUDIOS PERFORMS A QUALITY INSPECTION BEFORE SHIPMENT. ANY REPORTED ISSUE WILL BE REVIEWED BASED ON THE CONDITION OF THE PRODUCT AND THE INFORMATION PROVIDED.

FOR MANUFACTURING DEFECTS OR ORDER ERRORS, CUSTOMERS SHOULD CONTACT DALYA STUDIOS WITHIN 7 DAYS OF DELIVERY.

10. PRODUCT CARE

PRODUCTS SHOULD BE CARED FOR ACCORDING TO THE CARE INSTRUCTIONS PROVIDED BY DALYA STUDIOS.

DAMAGE RESULTING FROM IMPROPER WASHING, CLEANING, DRYING, IRONING, STORAGE, ALTERATION OR OTHER IMPROPER HANDLING IS NOT CONSIDERED A MANUFACTURING DEFECT.

CUSTOMERS ARE RESPONSIBLE FOR FOLLOWING THE RECOMMENDED CARE INSTRUCTIONS AND SHOULD CONTACT DALYA STUDIOS BEFORE CARRYING OUT ANY TREATMENT OR ALTERATION WHERE THE APPROPRIATE METHOD IS UNCLEAR.

11. INTELLECTUAL PROPERTY

ALL CONTENT ON THE WEBSITE, INCLUDING PHOTOGRAPHY, CAMPAIGN IMAGERY, VIDEOS, TEXT, PRODUCT DESCRIPTIONS, LOGOS, TRADEMARKS, DESIGNS AND GRAPHICS, BELONGS TO DALYA STUDIOS OR IS USED WITH APPROPRIATE RIGHTS.

SUCH CONTENT MAY NOT BE COPIED, REPRODUCED, MODIFIED, DISTRIBUTED OR COMMERCIALLY USED WITHOUT PRIOR WRITTEN PERMISSION.

THE PURCHASE OF A DALYA STUDIOS PRODUCT DOES NOT TRANSFER ANY INTELLECTUAL PROPERTY RIGHTS RELATING TO THE BRAND, PRODUCT DESIGN OR VISUAL CONTENT.

12. WEBSITE USE

THE WEBSITE IS PROVIDED FOR PERSONAL AND LAWFUL USE.

UNAUTHORISED ACCESS, INTERFERENCE WITH THE WEBSITE, FRAUDULENT ACTIVITY, INTRODUCTION OF MALICIOUS CODE, OR UNAUTHORISED REPRODUCTION OR COMMERCIAL USE OF WEBSITE CONTENT IS PROHIBITED.

DALYA STUDIOS RESERVES THE RIGHT TO RESTRICT ACCESS WHERE REASONABLY NECESSARY TO PROTECT THE WEBSITE, ITS CONTENT, CUSTOMERS OR SYSTEMS.

13. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DALYA STUDIOS SHALL NOT BE RESPONSIBLE FOR INDIRECT OR CONSEQUENTIAL LOSS ARISING FROM CIRCUMSTANCES BEYOND ITS REASONABLE CONTROL, INCLUDING CARRIER DELAYS, CUSTOMS PROCEDURES, TECHNICAL INTERRUPTIONS OR OTHER CIRCUMSTANCES OUTSIDE ITS CONTROL.

NOTHING IN THESE TERMS & CONDITIONS EXCLUDES OR LIMITS ANY LIABILITY THAT CANNOT LEGALLY BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

14. GOVERNING LAW

THESE TERMS & CONDITIONS ARE GOVERNED BY THE LAWS OF VIETNAM.

ANY DISPUTE RELATING TO THESE TERMS & CONDITIONS, THE WEBSITE OR A PURCHASE FROM DALYA STUDIOS SHALL BE HANDLED IN ACCORDANCE WITH APPLICABLE VIETNAMESE LAW, SUBJECT TO ANY MANDATORY CONSUMER PROTECTION RIGHTS APPLICABLE TO THE CUSTOMER.

15. CHANGES TO THESE TERMS

DALYA STUDIOS MAY UPDATE THESE TERMS & CONDITIONS FROM TIME TO TIME. THE LATEST VERSION WILL BE PUBLISHED ON THIS PAGE TOGETHER WITH THE APPLICABLE REVISION DATE.

THE TERMS & CONDITIONS APPLICABLE TO AN ORDER WILL GENERALLY BE THOSE IN EFFECT AT THE TIME THE ORDER WAS PLACED.

16. CONTACT

FOR ENQUIRIES REGARDING AN ORDER, PRODUCT, RETURN, PAYMENT OR THESE TERMS & CONDITIONS:

INFO@DALYASTUDIOS.COM

FOR ORDER-RELATED ENQUIRIES, CUSTOMERS ARE REQUESTED TO CONTACT DALYA STUDIOS BY EMAIL AND INCLUDE THE ORDER NUMBER, FULL NAME, EMAIL ADDRESS USED FOR THE ORDER AND A BRIEF DESCRIPTION OF THE ENQUIRY.

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Copyright © 2025 Dalya Studio

PRIVACY POLICY

AT DALYA STUDIOS, YOUR PRIVACY AND DATA PROTECTION ARE OUR TOP PRIORITIES. THIS POLICY EXPLAINS HOW WE COLLECT, USE, AND SAFEGUARD YOUR PERSONAL INFORMATION WHEN YOU INTERACT WITH OUR WEBSITE OR MOBILE APPLICATIONS (COLLECTIVELY, THE “WEBSITE”).

YOUR SECURITY

WE PROTECT YOUR PERSONAL INFORMATION WITH REASONABLE PHYSICAL, TECHNICAL, AND ADMINISTRATIVE MEASURES, INCLUDING RESTRICTED SERVER ACCESS AND PASSWORD-PROTECTED SECURITY SYSTEMS.

NO DATA TRANSMISSION OVER THE INTERNET IS COMPLETELY RISK-FREE. WHILE WE TAKE ALL REASONABLE STEPS TO PROTECT YOUR INFORMATION, YOU TRANSMIT DATA AT YOUR OWN RISK.

DALYA STUDIOS IS NOT RESPONSIBLE FOR INCIDENTS BEYOND OUR CONTROL, INCLUDING USER ERRORS, DEVICE MALFUNCTIONS, THIRD-PARTY FAILURES, NATURAL EVENTS, RIOTS, VANDALISM, HACKING, SABOTAGE, OR OTHER FORCE MAJEURE.

WE ARE ALSO NOT LIABLE IF ANY PRIVACY OR SECURITY MEASURES ARE BYPASSED WITHOUT AUTHORIZATION.

INFORMATION WE COLLECT

WE COLLECT PERSONAL INFORMATION IN THREE WAYS:

01

INFORMATION YOU PROVIDE DIRECTLY: NAME, EMAIL, PHONE NUMBER, SHIPPING/BILLING ADDRESS, ACCOUNT DETAILS, PASSWORD, PURCHASE HISTORY, PREFERENCES, MARKETING CHOICES, AND PAYMENT INFORMATION.

THIS INFORMATION MAY BE COLLECTED WHEN YOU SUBSCRIBE TO OUR EMAILS, PLACE AN ORDER, CONTACT US, CREATE AN ACCOUNT, OR PARTICIPATE IN A PROMOTION.

02

AUTOMATICALLY COLLECTED INFORMATION: IP ADDRESS, DEVICE DETAILS, BROWSER, OPERATING SYSTEM, LANGUAGE, PAGES VISITED, ACCESS TIMES, AND HOW YOU INTERACT WITH THE WEBSITE.

COOKIES ARE USED TO IMPROVE YOUR EXPERIENCE. YOU MAY DISABLE COOKIES IN YOUR BROWSER, BUT SOME WEBSITE FEATURES MAY BE AFFECTED.

03

INFORMATION FROM THIRD PARTIES OR PUBLIC SOURCES: DATA LEGALLY SHARED BY PARTNERS OR PUBLICLY AVAILABLE SOURCES.

HOW WE USE YOUR INFORMATION

WE USE YOUR PERSONAL INFORMATION TO:

  • PROCESS AND FULFILL ORDERS
  • SEND ORDER CONFIRMATIONS AND STATUS UPDATES
  • INFORM YOU ABOUT PRODUCTS, PROMOTIONS, OR RELEVANT CONTENT
  • PERSONALIZE YOUR EXPERIENCE ON THE WEBSITE
  • PROVIDE PRODUCT UPDATES OR WARRANTY INFORMATION
  • MANAGE YOUR ACCOUNT
  • PREVENT FRAUD OR SECURITY INCIDENTS
  • FULFILL CONTRACTUAL OBLIGATIONS AND COMPLY WITH LEGAL REQUIREMENTS

SHARING INFORMATION WITH THIRD PARTIES

WE ONLY SHARE PERSONAL INFORMATION WITH TRUSTED PARTNERS THAT SUPPORT WEBSITE OPERATIONS, PAYMENT PROCESSING, OR MARKETING, INCLUDING:

  • CUSTOMER DATABASE MANAGEMENT
  • PAYMENT PROCESSING
  • PRODUCT PROMOTION

INFORMATION MAY ALSO BE SHARED TO PREVENT FRAUD OR TO FULFILL LEGAL OBLIGATIONS.

LINKS TO OTHER WEBSITES

OUR WEBSITE MAY CONTAIN LINKS TO THIRD-PARTY SITES. DALYA STUDIOS IS NOT RESPONSIBLE FOR THE CONTENT OR PRIVACY PRACTICES OF THESE SITES. ANY INFORMATION YOU PROVIDE THERE IS SUBJECT TO THEIR PRIVACY POLICIES, NOT OURS.

IF YOU ACCESS OUR WEBSITE THROUGH A THIRD-PARTY APP OR WEBSITE, YOUR ACTIVITY IS GOVERNED BY THAT PLATFORM’S POLICIES. WE DO NOT CONTROL HOW THIRD PARTIES COLLECT, STORE, OR PROCESS YOUR DATA.

ACCESSIBILITY

DALYA STUDIOS IS COMMITTED TO MAKING OUR WEBSITE ACCESSIBLE TO EVERYONE, REGARDLESS OF TECHNOLOGY OR INDIVIDUAL ABILITY. WE WANT EVERYONE TO BE ABLE TO ACCESS OUR PRODUCTS, INFORMATION, AND SERVICES EASILY AND COMFORTABLY.

OUR WEBSITE IS DESIGNED TO IMPROVE ACCESSIBILITY, INCLUDING FEATURES SUCH AS:

  • CLEAR AND READABLE CONTENT ACROSS ALL DEVICES
  • SIMPLE AND INTUITIVE NAVIGATION
  • SUPPORT FOR ZOOMING, TEXT RESIZING, AND COLOR CONTRAST ADJUSTMENTS
  • COMPATIBILITY WITH ASSISTIVE TECHNOLOGIES

IF YOU EXPERIENCE ANY DIFFICULTIES ACCESSING ANY PART OF OUR WEBSITE, OR NEED SPECIAL ASSISTANCE TO ACCESS OUR CONTENT, PLEASE CONTACT US AT INFO@DALYASTUDIOS.COM.

WE ARE HAPPY TO HELP AND ENSURE YOU CAN FULLY ACCESS THE INFORMATION, PRODUCTS, AND SERVICES OFFERED BY DALYA STUDIOS.

CUSTOMER CARE

AT DALYA STUDIOS, WE ARE COMMITTED TO PROVIDING THOUGHTFUL, ATTENTIVE SERVICE THROUGHOUT EVERY STAGE OF YOUR SHOPPING EXPERIENCE.

BEFORE CONTACTING US, WE ENCOURAGE YOU TO VISIT OUR FAQ PAGES , WHERE YOU'LL FIND ANSWERS TO THE MOST COMMON QUESTIONS REGARDING SHIPPING, RETURNS, SIZING, ORDERS, AND PRODUCT CARE.

IF YOU REQUIRE FURTHER ASSISTANCE, OUR CLIENT CARE TEAM WILL BE PLEASED TO HELP.

GENERAL INQUIRIES

EMAIL

INFO@DALYASTUDIOS.COM

CLIENT CARE HOURS

MONDAY – FRIDAY

9:00 AM – 9:00 PM (ICT, UTC+7)

INTERNATIONAL CLIENTS ARE WELCOME TO CONTACT US AT ANY TIME. ALL INQUIRIES RECEIVED OUTSIDE OUR BUSINESS HOURS WILL BE RESPONDED TO ON THE NEXT BUSINESS DAY.

WE AIM TO RESPOND TO ALL INQUIRIES WITHIN 1–2 BUSINESS DAYS.

ORDER SUPPORT

TO HELP US ASSIST YOU AS QUICKLY AS POSSIBLE, PLEASE INCLUDE THE FOLLOWING INFORMATION WHEN CONTACTING US REGARDING AN ORDER:

  • ORDER NUMBER
  • FULL NAME
  • EMAIL ADDRESS USED TO PLACE THE ORDER
  • A BRIEF DESCRIPTION OF YOUR INQUIRY

SOCIAL

FOR STYLING INQUIRIES, COLLABORATIONS, OR GENERAL CONVERSATIONS, FEEL FREE TO SEND US A DIRECT MESSAGE ON INSTAGRAM.

FOR ALL ORDER-RELATED INQUIRIES, SHIPPING QUESTIONS, RETURNS, OR PAYMENT SUPPORT, PLEASE CONTACT US VIA EMAIL TO ENSURE THE FASTEST AND MOST ACCURATE ASSISTANCE.

COLLABORATIONS & PRESS

FOR PRESS FEATURES, EDITORIAL OPPORTUNITIES, CREATOR COLLABORATIONS, WHOLESALE PARTNERSHIPS, OR OTHER BUSINESS INQUIRIES, PLEASE CONTACT:

INFO@DALYASTUDIOS.COM

TO HELP US DIRECT YOUR REQUEST EFFICIENTLY, PLEASE INCLUDE THE PURPOSE OF YOUR INQUIRY IN THE SUBJECT LINE OF YOUR EMAIL.

QUALITY ASSURANCE

EVERY DALYA STUDIOS GARMENT UNDERGOES A CAREFUL QUALITY INSPECTION BEFORE SHIPMENT.

IF YOU BELIEVE YOUR ITEM HAS A MANUFACTURING DEFECT OR THERE HAS BEEN AN ERROR WITH YOUR ORDER, PLEASE CONTACT US WITHIN 7 DAYS OF DELIVERY. OUR CLIENT CARE TEAM WILL REVIEW YOUR REQUEST AND WORK WITH YOU TO FIND AN APPROPRIATE RESOLUTION IN ACCORDANCE WITH OUR POLICIES.

RESPONSE POLICY

TO ENSURE FAIR AND EFFICIENT SUPPORT, ALL INQUIRIES ARE HANDLED IN THE ORDER THEY ARE RECEIVED DURING BUSINESS HOURS.

SENDING MULTIPLE EMAILS REGARDING THE SAME REQUEST MAY DELAY OUR RESPONSE.

WE SINCERELY APPRECIATE YOUR PATIENCE AND LOOK FORWARD TO ASSISTING YOU.

CONTACT US

FOR GENERAL INQUIRIES, CREATIVE COLLABORATIONS, CUSTOMER SUPPORT, OR BUSINESS OPPORTUNITIES, PLEASE CONTACT THE APPROPRIATE TEAM BELOW.

GENERAL INQUIRIES & CREATIVE COLLABORATIONS

FOR GENERAL INQUIRIES AND CREATIVE COLLABORATIONS, INCLUDING KOLS, PHOTOGRAPHERS, STYLISTS, ARTISTS, AND OTHER CREATIVE PROFESSIONALS.

SALES & CUSTOMER SUPPORT

FOR PRODUCT INQUIRIES, PURCHASES, ORDER ASSISTANCE, AND CUSTOMER SUPPORT THROUGHOUT YOUR SHOPPING EXPERIENCE. OUR SALES TEAM ALSO MONITORS AND FOLLOWS UP ON CUSTOMER ORDERS FROM PURCHASE THROUGH DELIVERY, AND ASSISTS WITH ANY ISSUES THAT MAY ARISE ALONG THE WAY.

WHOLESALE & BUSINESS OPERATIONS

FOR WHOLESALE INQUIRIES, RETAIL AND BUSINESS PARTNERSHIPS, AND OPERATIONAL MATTERS. THIS TEAM ALSO HANDLES SPECIFIC ORDER-RELATED CASES AND MATTERS REQUIRING FURTHER ASSISTANCE OR RESOLUTION.

STOCKISTS

VIETNAM

RUE MICHE BOUTIQUE
RUE MICHE BOUTIQUE 9B PHUNG KHAC KHOAN STREET, HO CHI MINH CITY, VIETNAM RUE MICHE IS NOT A STORE. THE CAFÉ AND JUICE BAR AT RUE MICHE
OPENING HOURS 10AM - 9.30PM
OBJOFF
OBJOFF 73 STREET NO. 4, THAO DIEN WARD, DISTRICT 2, HO CHI MINH CITY.
OPENING HOURS 11AM - 9PM
11 GARMENTORY
11 GARMENTORY 117B NGUYEN DINH CHINH STREET, CAU KIEU WARD, HO CHI MINH CITY, VIETNAM
OPENING HOURS 10AM - 9.30PM
MAISON MING
MAISON MING 02 PHAN THUC DUYEN STREET, NGU HANH SON DISTRICT, DA NANG CITY, VIETNAM
PHONE / ZALO +84 708 907 979
OPENING HOURS 10AM - 10PM
DUCKZONE
DUCKZONE 180 LA THANH STREET, DONG DA DISTRICT, HANOI, VIETNAM
PHONE +84 36 865 5256
OPENING HOURS 9 AM — 10 PM
0123 COMPLEX
0123 COMPLEX 06 DANG HUU PHO STREET, THAO DIEN WARD, HO CHI MINH CITY, VIETNAM
PHONE +84 972 650 062
OPENING HOURS 6:30 AM — 11:30 PM

UNITED STATES

About us

AT DALYA STUDIOS, WE CELEBRATE YOUR RIGHT TO EXPRESS YOUR CULTURE, IDENTITY, AND UNIQUENESS.

OUR DESIGNS FOCUS ON INDIVIDUALITY, EMBRACING THE UNCONVENTIONAL WITH INNOVATIVE MATERIALS AND SKILLED CRAFTSMANSHIP. EACH PIECE IS MADE TO LAST, ENCOURAGING YOU TO WEAR IT MULTIPLE TIMES AND STYLE IT YOUR WAY.

DALYA INVITES YOU TO EXPLORE THE BEAUTY AND STRENGTH OF YOUR FEMININITY WITHIN.

CHAT TO AN EXPERT